Frequently Asked Questions
What exactly is Junk Bee Gone?
Junk Bee Gone LLC removes unwanted items from homes and businesses by providing 4 distinct services- junk removal, driveway dumpsters, paper shredding and light demolition. Our full service junk removal will send out a two man uniformed team. They will provide a free estimate on each appointment. Once you agree with the estimate the two man team will load up the junk (at the same time in most cases) and off it goes! The Driveway Dumpster® is a 15 cubic yard open top container. We drop it off, you load it up and say goodbye to your junk! The paper shredding division is completely secure, HIPAA compliant and 100% of the paper/cardboard is recycled.
What does “Full Service” mean?
Full Service means we have a two man uniformed team that will provide all of the labor to load your unwanted items on our truck. There is no need for you to take the items to the garage or curb. We will collect the items from basements, attics, garages or back yards, etc.
Do you pick up junk for FREE?
No, we do have to charge for junk removal services.
How does the Driveway Dumpster® Service Work?
The Driveway Dumpster® can be described as our “self-service” removal. We provide a 15-yard open-top container to the location of your choice. You decide on the length of time you need to fill the dumpster. We drop it off, you fill it up, and off it goes! Our dumpsters are 13 feet long, 8 feet wide, and approximately 5 feet tall.
Why do you offer document destruction/shredding?
Due to customer demand we added document destruction/paper shredding to our services. Junk Bee Gone is HIPAA compliant and will provide you with a certificate of destruction for the documents that are removed. One-time removals and monthly bin service is available. 100% of the paper is recycled into paper towels, toilet paper, etc.
Is Junk Bee Gone a franchise?
No, Junk Bee Gone was born in East Tennessee and is a family owned company.
Are you licensed and insured to do this type of removal?
Yes, Junk Bee Gone is fully licensed and insured. We are registered with the city, state and federal government and carry the necessary permits.
What items will you take?
Furniture Appliances Construction material Attic/Basement “junk” such as boxes, books, tires etc. Concrete Yard Debris Lawn mowers Office Paper/Records And a lot more!
What items are you unable to take?
Paint, chemicals, asbestos, any medical or biological waste, and liquid flammable items such as gas, paint thinners, & fluorescent tubes.
Why can’t you take hazardous materials?
We are not licensed to carry hazardous materials.
Do you buy any items?
No, we are a junk removal company and do not buy any items.
What do you do with the junk?
Our goal is to recycle, repurpose or reuse whatever items we can. The rest of the items are properly discarded into a landfill.
How do you determine the charge for the full service junk removal?
It is all based on the volume of items we take or what we call the “load of the truck”. We use a 16 ft box truck that is 16 feet long, 7 1/2 feet wide, and can be loaded to about 7 feet tall. We can fit approximately 3 full rooms of furniture on our truck. The junk removal fee is based on how much of the truck we fill up (see rate page).
Do you have a minimum charge for the full service junk removal?
Yes, our minimum charge is $99.
Can you give your customers an exact price for the full service junk removal before you arrive?
It is really hard to give an exact price until we can see the items that are going to be removed. We book an appointment and review our pricing with each customer. Every customer is charged the same prices. We can provide ranges on the phone, but the exact estimate will be given at the time of the appointment.
How far in advance do we need to book an appointment?
You should call as soon as you know when you would like the junk removed. We are typically 2-3 days out, but many people who are moving will book us up to 30 days out just to make sure we are available.
Can you complete a job if the customer is not on site?
We prefer our customers to be on site, but yes, we can complete a job without the customer present. We require a cell phone number to call with an estimate and a credit card number for payment.
What form of payment does Junk Bee Gone accept?
Cash, in state checks and all major credit cards.
Can you move items from one location to another?
On occasion we will pick up and drop off one or two items, but mainly we are in the junk removal business.